MassDEP Drinking Water Program | Public Health Orders

MassDEP Drinking Water Program \| Public Health Orders

When MassDEP issues a public health order to a local public water supplier(PWS), the PWS must notify its customers of the actions the customers should take. The PWS must also take appropriate corrective action, continue to monitor its water supply, and notify customers when the problem has been remedied and the water order has been lifted. If you have questions regarding a public health order the PWS should be contacted for details, and in limited instances consumers may find more information on their city or towns web site. The MassDEP website provides basic information regarding public health orders. If you have any comments and/or suggestions regarding this site, contact MassDEP - Drinking Water Program at Program.Director-DWP@mass.gov

Listed below are all drinking water public health orders for the past calendar year. You can filter the results using the search criteria above. To get a water supplier's contact information click on the water supplier's name. To learn what you should do in the event of a specific public health order, click on the link found under the "Order Type" column heading. Regardless of the order type (Do Not Use, Do Not Drink, and Boil), use of bottled water is always recommended until the order has been terminated.

Drinking Water Public Health Orders
City/Town:
Status:
Order Type:	All Drinking Water Orders Boil Do Not Use Do Not Drink

Note: This information is updated within 24 hours for all public health orders issued during normal business hours. Orders issued on holidays or weekends are updated within 24 hours of the next business day.

City/Town	Supplier/Contact	Order Type	Contaminant Type	Results, Comments, Additional Information	Date Order Issued	Affected Area	Status	Record Last Update Date
WEST SPRINGFIELD	WEST SPRINGFIELD DPW WATER DIVISION	DO NOT USE	OTHER	Do not use the water from the above noted public water system for any purpose. Use bottled water or water from an alternate source. "7/23/2024 - Do Not Drink Order issued as a result of a cross connection release of an oil-like substance. The Do Not Drink Order is limited to consumers within the perimeter of Colony Road to the west and Lowell Street to the east and Cold Spring Avenue to the north and Memorial Avenue to the south. The list of streets in the affected area are as follows: - Lowell Street - Windsor Street - Bosworth Street - Baldwin Street - Norman Street - Allston Avenue - Heywood Avenue - Roanoke Avenue - Cold Spring Avenue - Colony Road - York Street - Exposition Terrace - Exposition Avenue - River Street - Areas of Memorial Avenue	7/23/2024	PARTIAL	ACTIVE	7/23/2024
TOLLAND	WILDWOOD PROPERTY OWNERS	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 7/12/2024 - Boil Water Order issued as a result of E.coli positive source and distribution samples.	7/12/2024	ENTIRE SYSTEM	ACTIVE	7/12/2024
WESTPORT	ADMINISTRATION BLDG TOWN HALL ANNEX	DO NOT DRINK	OTHER	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 5/23/2024 - Do Not Drink Order issued due to well failure.	5/23/2024	ENTIRE SYSTEM	ACTIVE	5/23/2024
WALES	TUPPER HILL NORCROSS WILDLIFE SANCTUARY	DO NOT DRINK	OTHER	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 5/2/2024 - Do Not Drink order issued as a result of algae in artesian well outflow.	5/2/2024	ENTIRE SYSTEM	ACTIVE	5/2/2024
STOW	STOW MUNICIPAL BUILDINGS	DO NOT DRINK	CHEMICAL	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 11/20/2023 - Do Not Drink Order issued as a result of Perchlorate MCL violation of 2.3.ug/L.	11/16/2023	ENTIRE SYSTEM	ACTIVE	11/20/2023
OAKHAM	LAKE DEAN CAMPGROUND	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 8/23/2023 - Boil Water Order issued as a result of E.coli MCL violation.	8/23/2023	ENTIRE SYSTEM	ACTIVE	8/23/2023
WENDELL	WENDELL COUNTRY STORE	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 7/17/2023 - Boil Water Order issued as a result of Total Coliform and E.coli positive source and distribution samples.	7/14/2023	ENTIRE SYSTEM	ACTIVE	7/17/2023
WESTPORT	OUR LADY OF GRACE CHURCH	DO NOT DRINK	CHEMICAL	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 11/21/2022 - Do Not Drink Order issued as a result of PFAS6 detect of 107 ng/L.	11/21/2022	ENTIRE SYSTEM	ACTIVE	11/21/2022
REHOBOTH	SMPAT LLC	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 9/7/2022 - Boil Water Order issued as a result of E.coli positive source sample. This system has been under a Do Not Drink Order since 9/10/2021 due to PFAS.	9/7/2022	ENTIRE SYSTEM	ACTIVE	9/7/2022
PLAINVILLE	PLAINVILLE ATHLETIC LEAGUE	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 6/23/2022 - Boil Water Order issued as a result of E.coli positive source sample.	6/23/2022	ENTIRE SYSTEM	ACTIVE	6/23/2022
REHOBOTH	SMPAT LLC	DO NOT DRINK	CHEMICAL	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 9/13/2021 - Do Not Drink Order issued on 9/10/2021 due to PFAS6 detection over 90 ppt.	9/10/2021	ENTIRE SYSTEM	ACTIVE	9/13/2021
REHOBOTH	SMPAT LLC	DO NOT DRINK	CHEMICAL	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 8/23/2021 - Do Not Drink Order issued as a result of elevated levels of Per- and polyfluoroalkyl substances (PFAS).	8/23/2021	ENTIRE SYSTEM	ACTIVE	8/23/2021
GRANBY	GRANBY PUBLIC SAFETY COMPLEX	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 7/29/2021 - Boil Water Order issued due to E.coli positive source sample.	7/28/2021	ENTIRE SYSTEM	ACTIVE	7/29/2021
WENDELL	WENDELL COUNTRY STORE	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 7/26/2021 - Boil Water Order issued as a result of E.coli MCL violation.	7/26/2021	ENTIRE SYSTEM	ACTIVE	7/26/2021
CHESTERFIELD	HILLTOWN COMMUNITY DEVELOPMENT CORP	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 7/2/2020 - Boil Water Order issued on 7/20/2020 as a result of E. coli positive source sample.	7/20/2020	ENTIRE SYSTEM	ACTIVE	7/27/2020
LEE	HIGH LAWN FARM	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source Boil Water Order issued as a result of E.coli positive source sample.	3/6/2020	ENTIRE SYSTEM	ACTIVE	3/10/2020
GRANBY	CHATEAU HARMONY	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 10/19/2018 - Boil Water Order issued as a result of violation of the MCL (maximum contaminant level) for E.coli.	10/19/2018	ENTIRE SYSTEM	ACTIVE	10/19/2018
BELCHERTOWN	SPORTS HAVEN MOBILE HOME PARK	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 9/24/2018 - Boil Water Order issued as a result of violation of the MCL (Maximum Contaminant Level) for E.coli.	9/24/2018	ENTIRE SYSTEM	ACTIVE	9/25/2018
BERLIN	FIRST PARISH CHURCH OF BERLIN	DO NOT DRINK	OTHER	Do not use water for human consumption purposes. Use bottled water or water from an alternate source. 9/13/2018 - Do Not Drink Order issued as a result of violation of the nitrate MCL (Maximum Contaminant Level).	9/13/2018	ENTIRE SYSTEM	ACTIVE	9/14/2018
OTIS	OTIS RECREATION CENTER	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source 8/30/2013 - Boil Water Order issued as a result of Total Coliform and E.coli positive samples in both distribution and source.	8/30/2013	ENTIRE SYSTEM	ACTIVE	8/30/2013
WALES	BROOKSIDE VILLAGE	BOIL	BACTERIA	Boil water at a rolling boil for 1 minute before using for any human consumption purpose or use bottled water from an alternate source	5/10/2024	ENTIRE SYSTEM	ACTIVE

*Supplier/contact information is updated periodically. If you find that the supplier/contact information is inaccurate please contact your town to obtain current contact information.